Terms & Conditions
These Terms & Conditions govern your use of the Ladakh Life website and services. By accessing, browsing, or using this website, you agree to be bound by these terms without limitation or qualification. If you do not agree, please do not use this website.
Ladakh Life is a B2C travel platform offering curated travel experiences, tours, and related services. All bookings and interactions made through this website are subject to these Terms & Conditions.
Use of Website
This website is provided solely for lawful personal use to explore, plan, and book travel services. You agree not to misuse this site, including making false, speculative, or fraudulent bookings or using automated tools to interfere with website performance.
You must not:
- Use the website for any unlawful or prohibited purpose.
- Post or transmit harmful, defamatory, obscene, or illegal content.
- Attempt unauthorized access to systems, data, or networks.
- Introduce viruses, malware, or any malicious code.
- Impose unreasonable load on the website infrastructure.
Accuracy of Information
Ladakh Life strives to ensure that all information on the website is accurate and up to date. However, we do not guarantee completeness, reliability, or accuracy of all content.
Information, pricing, itineraries, and services may be updated or modified at any time without prior notice.
Products & Services
All services listed on this website are for informational purposes and do not constitute a binding offer unless confirmed through a booking. Final service details will be shared at the time of confirmation.
Ladakh Life acts as a travel facilitator. Services such as transport, accommodation, and activities are provided by independent third-party service providers. While we carefully select partners, we do not directly control their operations and are not liable for their performance.
Payments
All payments are processed through secure third-party payment gateways. Ladakh Life does not store your card or banking details. Once redirected to a payment gateway, you are subject to their security and privacy policies.
Refunds & Cancellations
Refunds and cancellations are subject to the specific terms of the service provider and booking conditions. Ladakh Life reserves the right to determine applicable refund amounts based on booking type and cancellation timing.
Refunds, if applicable, are processed within a reasonable timeframe after verification. Certain services may be non-refundable.
Intellectual Property
All content on this website, including text, images, graphics, logos, and design elements, is the property of Ladakh Life unless otherwise stated. You may not copy, reproduce, distribute, or use any content without prior written permission.
Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
However, users are responsible for maintaining the confidentiality of their account credentials and activities conducted through their account.
Warranties & Liability
The website and all services are provided on an “as is” basis without any warranties, express or implied. Ladakh Life shall not be liable for any direct or indirect damages arising from the use or inability to use this website or services.
Termination
Ladakh Life reserves the right to suspend or terminate access to the website or services at any time without prior notice, especially in cases of misuse, violation of terms, or fraudulent activity.
Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.
Contact
For any questions regarding these Terms & Conditions, you may contact us at contact@ladakhlife.com.